Terms and Conditions

Welcome to Sista Therapy! These Terms and Conditions outline the rules and regulations for the use of our products and services.

By accessing or using our products, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. Product Usage:

• Our skincare, aromatherapy, and spa essentials are intended for personal use only. They are not meant to diagnose, treat, cure, or prevent any medical condition. Please consult with a healthcare professional before using our products, especially if you have any existing medical concerns or conditions.

2. Allergies and Sensitivities:

• It is your responsibility to review the ingredients list provided with each product to ensure you are not allergic to any of the components. Sista Therapy is not liable for any allergic reactions or adverse effects resulting from the use of our products.

3. Patch Test:

• We strongly recommend conducting a patch test before using any new skincare or aromatherapy product. Apply a small amount to a discreet area of your skin and wait 24 hours to check for any adverse reactions. Discontinue use immediately if irritation occurs and consult a healthcare professional.

4. Storage and Handling:

• Proper storage and handling of our products are essential to maintain their quality and efficacy. Store them in a cool, dry place away from direct sunlight and moisture. Follow the instructions provided on the product packaging for optimal usage.

5. External Use Only:

• Our products are for external use only. Avoid contact with eyes, mucous membranes, and broken skin. In case of accidental contact, rinse thoroughly with water and seek medical attention if irritation persists.

6. Results may Vary:

• Individual results may vary depending on various factors such as skin type, lifestyle, and usage frequency. Sista Therapy makes no guarantees regarding the effectiveness of our products for specific outcomes.

7. Intellectual Property:

• All content, including but not limited to logos, designs, product descriptions, and images, are the property of Sista Therapy and are protected by copyright laws. Reproduction or unauthorized use of any content is strictly prohibited.

8. Liability Waiver:

• Sista Therapy shall not be held liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use or inability to use our products, even if we have been advised of the possibility of such damages.

9. Governing Law:

• These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of [Your Jurisdiction].

10. Changes to Terms:

• Sista Therapy reserves the right to modify or revise these Terms and Conditions at any time without prior notice. By continuing to use our products after any such changes, you accept and agree to be bound by the updated Terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [Your Contact Information].

Thank you for choosing Sista Therapy for your skincare, aromatherapy, and spa essentials needs!

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Sista Therapy Return Policy:

At Sista Therapy, we strive to ensure your complete satisfaction with our skincare, aromatherapy, and spa essentials. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward return policy to make the process as easy as possible.

1. Eligibility for Returns:

• To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

2. Timeframe for Returns:

• You may initiate a return within 30 days of the purchase date. After 30 days, unfortunately, we cannot offer you a refund or exchange.

3. Return Process:

• To initiate a return, please contact our customer service team at [Your Contact Information] with your order number and reason for return. We will provide you with instructions on how to proceed with the return process.

4. Return Shipping:

• Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

5. Refund Process:

• Once your return is received and inspected, we will send you an email notification to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If your return is approved, a refund will be processed to the original method of payment within [number of days] business days.

6. Exchanges:

• We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us immediately upon receiving your order.

7. Non-Refundable Items:

• Certain items are non-refundable, including gift cards and downloadable software products.

8. Restocking Fee:

• A restocking fee may apply to certain returns, depending on the condition of the returned item.

9. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 48 hours of receiving your order to arrange for a replacement or refund.

10. Exceptions:

• Our return policy does not apply to products purchased through third-party retailers. Please refer to the retailer’s return policy for purchases made outside of our official channels.

11. Changes to Return Policy:

• Sista Therapy reserves the right to modify or revise this Return Policy at any time without prior notice. By continuing to make purchases from our website, you accept and agree to be bound by the updated policy.

If you have any questions or concerns regarding our Return Policy, please don't hesitate to contact us at [Your Contact Information]. Thank you for choosing Sista Therapy for your skincare, aromatherapy, and spa essentials needs!